FAQ

ABOUT THE HAIR
How many bundles do I need?

12”-14”: 2 bundles; 16”-22”: 3 bundles; 24”-28”: 4 bundles.

If you want a full effect, 3-4 bundles will be recommended. 3 hair bundles with a closure is also a good choice.

What’s virgin hair?

Virgin hair is ALWAYS Remy hair, but Remy hair is not always Virgin Hair!

Virgin hair has features as follows:

★100% human hair

★NEVER been colored, bleached or permed

★cut off of the hair donor in one ponytail

★all the cuticle layers intact, facing the same direction

★no chemical process

★Completely natural hair like yours or mine.

Why are my extensions getting tangled?
Due to dryness, oil and dirt built-up, your wigs for black women may get tangled. Besides, exposure to salty water or Chloride cause tangle as well. Please use wide-toothed comb to brush your hair daily to prevent tangle.
Why is there gray hair?
It’s normal that virgin hair has few strands of gray hair inside. We’ve picked them out before production to make sure there’s minimum gray hair.
Does the hair keep pattern well after wash?
Body wave do not act well while other textures all work very well after wash. As the body wave is not a kind of original very wavy hair, it may turn to a natural wavy or natural straight texture.However, it’s the hottest texture for its softness and extraordinary restyling performance.
How long does the wigs for black women last?
It depends on how well you take care of the wigs for black women. It can last over 1 year with proper care. Please be aware that if it's dyed, overheated or chemically processed in other ways, its service life will be shortened.
Is there any Customs tax?
Usually we will put low declared value in the invoice to avoid Custom tax, but due to different policy in different countries (especially in South America and Africa), there might be some Custom Tax which is not considered in the price and should be paid by the buyers. You could leave a msg when placing order about how much you want us to put on the invoice.
What is your Returns/Exchange policy?
All returns will be considered on a case by case basis. All hair must be in the original packaging with all labels attached. Unravelled or used bundles could not be returned or exchange.
ABOUT WIGS
 How long I can expect the wig to last?
The life of your wig will depend on your use and care of it. If handled properly, it should last you about 6 months before needing hair added or a repair. If used as your main form of hair replacement and you are using daily, it is realistic to expect it to last 3-6 months before needing a repair or hair added.

How to find my size?
In order to buy the lace wigs which can perfectly fit you, you should take your measurements carefully. Before you start pin hair as flat and as tight as possible before taking the measurements. This will eliminate bulges that distort head contours.